Trekking 7 SE
Alteos Comfort Protection Benefits:
- Up to 3 years of insurance coverage
- Coverage for commercial use
- Mobility protection
- Coverage for theft, robbery, vandalism, and burglary
- Theft protection for the battery and accessories
- Coverage for material and manufacturing defects
- Protection against operational errors
- Coverage for damage due to falls, accidents, moisture, electronics, and natural forces
- Wear and tear coverage for individual parts (excluding tires and brakes) up to €150 per year (Premium)
Alteos Comfort Protection Benefits:
- Up to 3 years of insurance coverage
- Coverage for commercial use
- Mobility protection
- Coverage for theft, robbery, vandalism, and burglary
- Theft protection for the battery and accessories
- Coverage for material and manufacturing defects
- Protection against operational errors
- Coverage for damage due to falls, accidents, moisture, electronics, and natural forces
- Wear and tear coverage for individual parts (excluding tires and brakes) up to €150 per year (Premium)
Trekking 7 LTD
Mountain 7
Abus 4750 XL NR Framelock
Security level: 9
Dimension (WxH): 89x120 mm
Motor Upgrade of 20Nm
Motor: P101C/DU-P100 (250 W / 25 km/h)
Hepha BT-700BH Battery 708Wh
Charge time: 0 - 100% in 4 hours
Dimensions: 367.6 × 93.9 × 68.5mm
Hepha BT-800BH Battery 804Wh
Charge time: 0 - 100% in 4.5 hours
Dimensions: 367.6 x 94 x 68.5 mm
Customer reviews
FAQ
Q: How much can I save in total on the Trekking 7 LTD Long Range?
A: For the LTD Long Range model (RRP: €2,499), you get the following offers:
-€500: Price discount, the final price is €1,999.
Q: What discounts are available for the Trekking 7 LTD Ultra?
A: For the Trekking 7 LTD Ultra (RRP: €2,999), you get the following offers:
-€400: Price discount, the final price is €2,599.
Q: What discounts are available for the Trekking 7 SE Long Range?
A: When purchasing the Trekking 7 SE Long Range, German customers receive a €300 discount and a free Alteos insurance package. Customers from France and Austria receive an additional €100 compensation on top of the €300 discount (please contact service@hepha.com to get the discount code). Click here to learn more about the Hepha Trekking 7 SE Long Range.
Q: What discounts are available for the Trekking 7 SE Ultra?
A: When purchasing the Trekking 7 SE Ultra, German customers receive a €400 discount and a free Alteos insurance package. Customers from France and Austria receive an additional €100 compensation on top of the €400 discount (please contact service@hepha.com to get the discount code). Click here to learn more about the Hepha Trekking 7 SE.
Q: What is the promotion period?
A: The promotion period is from April 1, 2025, to April 30, 2025.
Q: Is the offer only valid on hepha.com?
A: This promotion is valid for both hepha.com and authorized dealers.
Orders placed on hepha.com are shipped by HEPHA GmbH.
If you wish to purchase from a dealer, please contact them directly for information on products and orders, as they will be happy to assist you.
Prices on Amazon are set by Amazon.
Q: What are the contents of the free Alteos Comfort Protection insurance package?
A: Alteos Comfort Protection Benefits
- Up to 3 years of insurance coverage
- Coverage for commercial use
- Mobility protection
- Coverage for theft, robbery, vandalism, and burglary
- Theft protection for the battery and accessories
- Coverage for material and manufacturing defects
- Protection against operational errors
- Coverage for damage due to falls, accidents, moisture, electronics, and natural forces
- Wear and tear coverage for individual parts (excluding tires and brakes) up to €150 per year (Premium)
Click here to learn more about the Alteos Comfort Protection insurance package.
Q: How long is my bicycle insured?
A: The contract period for the Alteos Comfort Protection is 3 years and it ends automatically. Please be sure to keep all purchase receipts for your Hepha E-Bike for insurance purposes.
Q: What are the differences between the HEPHA Trekking 7, HEPHA Trekking 7 LTD, and HEPHA Trekking 7 SE?
A: The frame design of the HEPHA Trekking 7 SE and Trekking 7 LTD is the same, but the drive unit is different.
| Trekking 7 LTD | Trekking 7 SE | Trekking 7 | |
|---|---|---|---|
| max. permissible weight | 130 KG | 130 KG | 150 KG |
| motor | HEPHA DU-P100 | HEPHA P101C | HEPHA P101C |
| battery | HEPHA BT-P100, 708Wh | HEPHA BT-100B, 708Wh/804Wh | HEPHA BT-100B, 708Wh/804Wh |
| display | HEPHA SC-P100 (2.8” Color), removable | Long Range: HEPHA SC-201 (1.96” Color), non-removable Performance & Ultra: HEPHA SC-351 (3.50“ Color), non-removable |
Long Range: HEPHA SC-201 (1.96” Color), non-removable Performance & Ultra: HEPHA SC-351 (3.50“ Color), non-removable |
| carrier system | Long Range: CARRYMORE QR. Ultra/Performance: CARRYMORE QR. |
Long Range: CARRYMORE QR. Ultra/Performance: MIK HD QR. |
Long Range: CARRYMORE QR. Ultra/Performance: MIK HD QR. |
| front light | 30 Lux | 50 Lux | 50 Lux |
Q: What are the advantages of a 100 Nm motor compared with an 80 Nm motor?
A: Advantages of the 100 Nm motor
Greater Power: With higher torque, the 100 Nm motor provides more powerful output, offering faster acceleration and better climbing ability.
Smoother Riding Experience: The 100 Nm motor delivers a smoother riding experience, especially in situations requiring more power during starts, climbs, and rides.
Suitable for Mountain Riding: It is more suitable for mountain biking or handling complex terrains due to its ability to tackle challenges effectively.
Increased Security: No matter where you're riding the e-bike, the motor will ensure sufficient support to reach a stable basic speed. This ensures a safer lane and reduces the risk of tipping.
Q: How do I know the motor torque of my HEPHA E-Bike?
A: You can find the torque of your HEPHA E-Bike motor within the HEPHA App on the "My E-Bike" page.
Q: What are the differences between the P100 and P101C drive systems?
A: The P100 and P101C share the same riding technology, but the P101C features several enhancements:
1. Transition from the spline to the international ISIS crank standard.
2. Change in software communication language from PLC (Power Line Communication) to CAN.
3. More slots for additional assistance systems.
4. New design of the motor and markings.
