A special honour for us: HEPHA tops the prestigious SAZbike supplier ranking and wins the award in the bicycles/e-bikes category! More than 550 dealers voted and chose HEPHA as the best brand in the German specialist trade. Wow! Thank you to all our dealers and partners, you are an essential part of our success.
Convinced dealers, happy customers
With an overall score of 1.99, HEPHA outperforms many established bicycle and e-bike brands in the SAZbike ranking 2025 as the best trading partner. HEPHA achieves very good results in evaluation categories such as delivery capability, complaints, and spare parts availability. These are all important points that not only contribute to a successful partnership, but are also felt by every HEPHA customer in the shop. Whether purchasing an e-bike, receiving professional service, or dealing with warranty issues. With more than 400 HEPHA specialist dealers in German-speaking countries, you are in good hands:
HEPHA enters the SAZbike ranking for the first time and goes straight to the top
For more than 20 years, the SAZbike supplier ranking has been the benchmark for the bicycle industry. Every year, it shows where cooperation between retailers and manufacturers is working – and where it is not. In nine categories (including internal and external sales, trade margin, orders, training), retailers evaluate their business partners and award ratings using the traditional school grading system. Thanks to the efforts of our dealers, HEPHA made it into the ranking for the first time in 2025 (at least 40 ratings are required) and landed right at the top with an overall score of 1.99. We would like to take this opportunity to once again express our heartfelt thanks to all HEPHA dealers!
"HEPHA is the most innovative company. They are consumer- and retailer-oriented,
offer a fair partnership, and provide good value for money."
Achim Kämpflein,
Zweiradhaus Kämpflein, Daaden
