Cookie Policy
HEPHA GmbH ("we" or "us" or "our") may use cookies and other tracking technologies when you visit our website hepha.com ("Site") to help customize the Site and improve your experience.
We reserve the right to make changes to this Cookie Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, so please check this page periodically for any changes.
1. What is a cookie?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to enable their websites to function effectively, or more efficiently, and to report information to them. Cookies help us understand how the Site is being used and improve your user experience.
Cookies set by website owners (i.e. HEPHA GmbH) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies are able to provide features or functionality (such as advertising, interactive content and analytics) on or through the website.
2. Types of cookies
The following type of cookies may be used when you visit the Site:
1) Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. The website cannot function properly without these cookies.
2) Functional cookies
These cookies enable the site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
3) Performance cookies
These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
4) Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
3. Legal basis for using cookies
We use cookies on the basis of the following legal grounds:
Strictly necessary cookies are used pursuant to Art. 6(1)(f) GDPR (legitimate interest), as they are required to ensure the proper functioning and security of the website.
Functional, performance and targeting cookies are used pursuant to Art. 6(1)(a) GDPR (consent). These cookies are only set if you have given your explicit consent via the cookie banner.
4. Description of the cookies we use
1) Strictly necessary cookies
| Cookie Name | Expiration Time | Description |
| secure_customer_sig | 1 year | Used in connection with customer login. |
| localization | 1 year | Shopify store localization |
| _cmp_a | 24 hours | Used for managing customer privacy settings. |
| shopify_pay_redirect | 60 minutes | Used in connection with checkout. |
| keep_alive | 30 minutes | Used in connection with buyer localization. |
| cart_sig | 14 days | Used in connection with checkout. |
| cart_ver | 14 days | Used in connection with shopping cart. |
| _secure_session_id | 24 hours | Used in connection with navigation through a storefront. |
| cart_currency | 7 days | Used in connection with shopping cart. |
| cart | 14 days | Used in connection with shopping cart. |
| cart_ts | 14 days | Used in connection with checkout. |
| _shopify_essential | 1 year | Contains essential information for the correct functionality of a store such as session and check-out information and anti-tampering data |
| _pandectes_gdpr | 1 year | Provided by the Pandectes GDPR Compliance plugin. Stores the user's cookie consent preferences, including acceptance or rejection of cookies, for compliance purposes. |
2) Functional cookies
| Cookie Name | Expiration Time | Description |
| _ks_scriptVersion | 1 year | Used by the Kiwi Size Chart Shopify plugin |
| ks_scriptVersionChecked | 24 hours | Used by the Kiwi Size Chart Shopify plugin |
| g_state | 180 days | Stores the timestamp for the purpose of honoring the cool off period and dismiss count for Google's one tap prompt feature. |
| gw-vapid-public | 360 days | Used internally by Shopify for Google Web Push. |
| adoric_popup | Session | Used by Adoric to manage and track user interactions with popups on the website. |
3) Performance cookies
| Cookie Name | Expiration Time | Description |
| _orig_referrer | 14 days | Tracks landing pages. |
| _landing_page | 14 days | Tracks landing pages. |
| _s | 30 minutes | Shopify analytics. |
| y | 1 years | Shopify analytics. |
| _shopify_s | 30 minutes | Shopify analytics. |
| _ga | 1 year | Cookie is set by Google Analytics with unknown functionality |
| _shopify_y | 1 year | Shopify analytics. |
| _shopify_sa_t | 30 minutes | Shopify analytics relating to marketing & referrals |
| _shopify_sa_p | 30 minutes | Shopify analytics relating to marketing & referrals. |
| _ga_96XT5ZNBC1 | 1 year | Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. |
| gw-clientld | 360 days | It stores a unique client identifier used for tracking user behavior across sessions and pages. |
4) Targeting cookies
| Cookie Name | Expiration Time | Description |
| _gcl_au | 90 days | Cookie is placed by Google Tag Manager to track conversions. |
| _fbp | 90 days | Cookie is placed by Facebook to track visits across websites. |
| test_cookie | 15 minutes | To measure the visitors' actions after they click through from an advert. Expires after each visit. |
| IDE | 1 year | To measure the visitors' actions after they click through from an advert. Expires after 1 year. |
| kla_id | 1 year | The _kla_id cookie can track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. Once a visitor is identified, the cookie can pass their data into Klaviyo. Track link from a Klaviyo email or SMS message. |
| gw-subld | 360 days | Used internally by Shopify when the Google channel is installed and enabled. |
Please note we may update the cookies according to the changes in the functions of our website, if we make changes to the cookies, we will notify you through our website.
5. International data transfer
In some cases, third-party cookies are not controlled by us and may be subject to international data transfers. For more information on this, we encourage you to read third-party's respective cookie policy.
6. How to delete cookies
You can always withdraw your cookie consent. You can make a choice and indicate specifically which cookies to allow when you first access the site by using the cookie banner. You can change your cookie setting choices at any time by using the cookie button in the footer of the Site.
You can also authorise, block or delete (in whole or in part) cookies through the specific functions of your browser. In order to deactivate these cookies or to obtain more information on how to set preferences on the use of cookies through your browser, you can consult the instructions of the respective browser by clicking on the link below:
Please note that if you set your browser to block strictly necessary cookies, you may not be able to use the Site, view its contents and take advantage of its services. Limiting functional cookies may result in some services or certain functions of the Site not being available or not working properly, and you may have to change or manually enter certain information or preferences each time you visit. Disabling other cookies, including third party cookies, on the other hand, will not affect the operation of the Site.
If you use different devices or browsers to access the Site, you will need to set cookie preferences for each of the devices or browsers you use.
7. Privacy Policy
For more information, please refer to our Privacy Policy posted on the Site. By using the Site, you agree to be bound by this Cookie Statement and our Privacy Policy.
8. Contact us
If you have questions or comments about this Cookie Policy, please contact us at:
HEPHA GmbH
Tel: +49(0) 8142 2844480
Email: service@hepha.com
We are continuously working on adding to and improving this Cookie Policy. We therefore recommend that you check this policy regularly to keep updated of any changes.
[Published on December 29, 2025, Version 251229]