Order online, pick up nearby

With Click & Collect, buy your dream E-Bike online and enjoy easy pickup and personalized service at your local dealer. It’s that simple!

Benefits

Hassle-Free Assembly

Hassle-Free Assembly

Personalized Service and Support

Personalized Service and Support

Free Shipping

Free Shipping

How to use Collect & Collect

Add your dream E-Bike to your cart and start checkout.

1

Add your dream E-Bike to your cart and start checkout.

At checkout page, select the

2

At checkout page, select the "Pickup in store” delivery option.

Choose the local dealer you want to pick your bike up from.

3

Choose the local dealer you want to pick your bike up from.

Enter your information and complete your order.

4

Enter your information and complete your order.

Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.

5

Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.

Click & Collect at your local dealer

Available products for Click & Collect

Click & Collect is only available for E-Bikes. Regarding accessories, you can select suitable ones at the dealer's store when picking up your bike.

Delivery Times

Hepha will ship your bike to the dealer within 5 to 10 business days. The dealer will notify you when it’s ready for collection.

Payment

You will pay directly at the dealer's shop when you collect your bike, where you'll also receive your purchase invoice.

Warranty & Service

Hepha offers a 2-year warranty on key components, managed by the dealer.

Return & Refund

Contact the dealer for return and refund information.

Explore more HEPHA E-Bikes

Trekking 7 SE Long Range
Only available in M
Free 100 Nm Upgrade
-1,400 €

Trekking 7 SE Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€1.799,00 €2.799,00
Financing from €44.67/month with
Trekking 7 SE Ultra
-900 €

Trekking 7 SE Ultra

100 Nm Motor / 804 Wh Battery / 3.5'' Display
€2.399,00 €3.299,00
Financing from €59.37/month with
Trekking 7 Long Range
Trekking 7 Long Range

Trekking 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.599,00 €2.799,00
Financing from €62.99/month with
Trekking 7 Performance
Trekking 7 Performance
-200 €

Trekking 7 Performance

90 Nm Motor / 708 Wh Battery / 3.5'' Display
€2.799,00 €2.999,00
Financing from €62.99/month with
Trekking 7 Ultra
Trekking 7 Ultra
-300 €

Trekking 7 Ultra

100 Nm Motor / 804 Wh Battery / 3.5'' Display
€2.999,00 €3.299,00
Financing from €67.84/month with
Trekking 7 Ultra+
-800 €

Trekking 7 Ultra+

100 Nm Motor / 800 Wh Battery / 3.5'' Display
€3.999,00 €4.799,00
Financing from €92.57/month with
Mountain 7  Long Range
Mountain 7  Long Range
-200 €

Mountain 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.599,00 €2.799,00
Financing from €62.99/month with
Mountain 7 Performance
Mountain 7 Performance
-200 €

Mountain 7 Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.799,00 €2.999,00
Financing from €67.84/month with
Mountain 7 Ultra
Mountain 7 Ultra
-300 €

Mountain 7 Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€2.999,00 €3.299,00
Financing from €72.68/month with
All Mountain 7 Carbon Performance
All Mountain 7 Carbon Performance
-600 €

All Mountain 7 Carbon Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€4.199,00 €4.799,00
Financing from €97.44/month with
Trekking 7 Ultra+

Trekking 7 Ultra+

100 Nm Motor / 800 Wh Battery / 3.5'' Display
€3.999,00
Financing from €116.31/month with
Trekking 7 Ultra

Trekking 7 Ultra

Motor / Battery / Display
€3.299,00
Financing from €79.96/month with
Trekking 7 Performance

Trekking 7 Performance

100 Nm Motor / 708 Wh Battery / 3.5'' Display
€2.999,00
Financing from €72.68/month with
Trekking 7 Ultra+
-800 €

Trekking 7 Ultra+

100 Nm Motor / 800 Wh Battery / 3.5'' Display
€3.999,00 €4.799,00
Financing from €92.57/month with
Trekking 7 Ultra
Trekking 7 Ultra
-300 €

Trekking 7 Ultra

100 Nm Motor / 804 Wh Battery / 3.5'' Display
€2.999,00 €3.299,00
Financing from €67.84/month with
Trekking 7 Performance
Trekking 7 Performance
-200 €

Trekking 7 Performance

90 Nm Motor / 708 Wh Battery / 3.5'' Display
€2.799,00 €2.999,00
Financing from €62.99/month with
Trekking 7 Long Range
Trekking 7 Long Range

Trekking 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.599,00 €2.799,00
Financing from €62.99/month with
Trekking 7 SE Ultra
-900 €

Trekking 7 SE Ultra

100 Nm Motor / 804 Wh Battery / 3.5'' Display
€2.399,00 €3.299,00
Financing from €59.37/month with
Trekking 7 SE Long Range
Only available in M
-1,400 €

Trekking 7 SE Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€1.799,00 €2.799,00
Financing from €44.67/month with
City 7 Ultra

City 7 Ultra

100 Nm Motor / 800 Wh Battery / Belt drive
€3.699,00
Financing from €104.19/month with
City 7 Performance
Belt drive

City 7 Performance

100 Nm Motor / 708 Wh Battery / Belt drive
€2.999,00
Financing from €90.95/month with
City 7 Ultra

City 7 Ultra

100 Nm Motor / 800 Wh Battery / Belt drive
€4.299,00
Financing from €104.19/month with
City 7 Long Range

City 7 Long Range

100 Nm Motor / 708 Wh Battery / Belt drive
€3.399,00
Financing from €79.96/month with
Mountain 7 Ultra

Mountain 7 Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€2.999,00
Financing from €72.68/month with
Mountain 7 Performance SUV

Mountain 7 Performance SUV

100 Nm Motor / 708 Wh Battery / Display
€2.899,00
Financing from €72.05/month with
Mountain 7 Performance

Mountain 7 Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.699,00
All Mountain 7 Alloy Long Range

All Mountain 7 Alloy Long Range

100 Nm Motor / 708 Wh Battery / 1.96'' Display
€3.399,00
Financing from €82.85/month with
All Mountain 7 Alloy Long Range SUV

All Mountain 7 Alloy Long Range SUV

100 Nm Motor / 708 Wh Battery / Display
€3.599,00
Financing from €87.73/month with
All Mountain 7 Alloy Performance

All Mountain 7 Alloy Performance

100 Nm Motor / Battery / 1.96'' Display
€3.799,00
Financing from €92.57/month with
All Mountain 7 Carbon Tschugg Signature

All Mountain 7 Carbon Tschugg Signature

110 Nm Motor / 800 Wh Battery / 1.96'' Display
€6.999,00
All Mountain 7 Carbon Ultra
All Mountain 7 Carbon Ultra

All Mountain 7 Carbon Ultra

100 Nm Motor / 800 Wh Battery / 1.96'' Display
€5.499,00
Financing from €133.28/month with
All Mountain 7 Carbon Limited

All Mountain 7 Carbon Limited

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€4.999,00
Financing from €116.31/month with
All Mountain 7 Carbon Ultra
All Mountain 7 Carbon Ultra

All Mountain 7 Carbon Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€5.499,00
Financing from €133.28/month with
All Mountain 7 Carbon LTD
All Mountain 7 Carbon LTD

All Mountain 7 Carbon LTD

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€4.799,00
Financing from €116.31/month with
All Mountain 7 Carbon Performance
All Mountain 7 Carbon Performance
-600 €

All Mountain 7 Carbon Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€4.199,00 €4.799,00
Financing from €97.44/month with
All Mountain 7 Carbon Long Range
All Mountain 7 Carbon Long Range

All Mountain 7 Carbon Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€4.299,00
Financing from €104.19/month with