How Can We Help Today?
Whether you’ve got a question about your order or bike, we’re here to help you out in a way that suits you.
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FAQ
Questions about your bike, gear or with delivery and stock availability
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Download
Find all the manuals you need.
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Contact
Need to tell us something? You can send us an email.
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Payment and shipping
Detailed instructions on payment methods and shipment.
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Return
We offer a 14-day, no-hassle returns policy.
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Warranty
Hepha products come with a hassle-free warranty.
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Subsidies
The Subsidies for purchasing E-bikes
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Find us
Find all Hepha dealers, authorised repair stores and test ride points.