Ride Freedom, Collect with Ease: Introducing HEPHA E-Bike's Click & Collect Service!

At HEPHA, we’re always looking for ways to enhance your shopping experience. We’re thrilled to announce our new Click & Collect service, making it easier for you to get your dream E-Bike!
How it works?
Simply order your bike from our website, and we’ll ship it directly to a dealer of your choice. The best part? Shipping is completely free! Once your bike arrives at the dealer, they will contact you to let you know when it’s ready for pickup.
Exclusive Benefits Await You
Click & Collect isn't just about convenience — it's about enriching your entire E-Bike experience.
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Personalized After-Sales Support: Your local dealer is your dedicated partner. They possess in-depth knowledge of our E-Bikes and are ready to offer tailored assistance to meet your specific needs.
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Test Rides Available: Before ordering your new bike, dealers provide the opportunity for test rides. This ensures you can fully experience and assess the bike, guaranteeing your complete satisfaction.
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Professional Guidance: Benefit from expert advice on maintenance, accessories, and riding tips. The dealers can help you make the most of your E-Bike.
How to use Click&Collect?
- Step 1 - Add your dream E-Bike to your cart and start checkout.
- Step 2 - At checkout page, select the "Pickup in store”delivery option.
- Step 3 - Choose the local dealer you want to pick your bike up from.
- Step 4 - Enter your information and complete your order.
- Step 5 - Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.
Find your dream E-Bike now! 👉Explore and compare all HEPHA E-Bikes
Warranty & Service
Rest assured, your investment is protected! HEPHA offers a 2-year warranty on essential components like the motor, battery, and charger. Your dealer will handle all warranty and service needs, providing you with peace of mind.
Payment & return
Payment is straightforward—you can settle directly at the dealer's shop when you collect your bike, where you'll also receive your purchase invoice. And if you have any queries regarding returns or refunds, simply reach out to your Click & Collect dealer, as they manage the purchase contract.
Ready to Ride?
Don’t wait any longer! Experience the convenience of Click & Collect and get your HEPHA E-Bike today. Place your order, and enjoy the thrill of riding your new bike in no time!