How Can We Help Today?
Whether you’ve got a question about your order or bike, we’re here to help you out in a way that suits you.
Questions about your bike, gear or with delivery and stock availability
Find all the manuals you need.
Need to tell us something? You can send us an email.
Payment and shipping
Detailed instructions on payment methods and shipment.
We offer a 14-day, no-hassle returns policy.
Hepha products come with a hassle-free warranty.
The Subsidies for purchasing E-bikes
Find all Hepha dealers, authorised repair stores and test ride points.