Customer Service Specialist
You want a new challenge with one of the most exciting new brands in the e-bike market? You like teamwork and enjoy building something new? Then join us and become part of the service team.
We are a new, global brand with a modern understanding that is looking for interesting and ambitious team members. Our service team is one of the most important pillars of our successful development.
- You are the central point of contact for end customers or dealers and take care of their concerns on different channels
- You will use routine processes or look for unconventional solutions yourself.
- You help the team to develop and constantly improve processes.
- You have internalized our credo "the customer is king".
- You work closely with development and product management to continuously improve our products.
- You take care of the delivery and logistics tracking of spare parts.
- You live and breathe service-mindedness and look forward to being able to help others.
- Ideally, you have some work experience with e-bikes or the bicycle industry.
- Like us, you believe in e-bikes and want to shape the e-mobility of tomorrow with exciting products.
- Excellent written and spoken German and English skills are an advantage, as we are an international team.
- You love communication and don't let yourself get rattled.
- You are flexible and also interested in other areas and tasks.
- You are a real team player, because that is exactly what we are looking for in our growing team.
What we offer
- A young, dynamic environment with one of the most interesting, new e-bike brands.
- A fair salary above the market average as well as other employee benefits.
- An interesting, friendly and international team.
- A varied job with responsibility and opportunities for development and advancement.
- The unique opportunity to be part of building something great.
- The dynamics of a young brand with the stability of a financially strong company in the background.
Does this sound interesting to you?
Then send us your application and let's see where a journey together can take us!