Order online, pick up nearby

With Click & Collect, buy your dream E-Bike online and enjoy easy pickup and personalized service at your local dealer. It’s that simple!

Benefits

Hassle-Free Assembly

Hassle-Free Assembly

Personalized Service and Support

Personalized Service and Support

Free Shipping

Free Shipping

How to use Collect & Collect

Add your dream E-Bike to your cart and start checkout.

1

Add your dream E-Bike to your cart and start checkout.

At checkout page, select the

2

At checkout page, select the "Pickup in store” delivery option.

Choose the local dealer you want to pick your bike up from.

3

Choose the local dealer you want to pick your bike up from.

Enter your information and complete your order.

4

Enter your information and complete your order.

Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.

5

Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.

Click & Collect at your local dealer

Available products for Click & Collect

Click & Collect is only available for E-Bikes. Regarding accessories, you can select suitable ones at the dealer's store when picking up your bike.

Delivery Times

Hepha will ship your bike to the dealer within 5 to 10 business days. The dealer will notify you when it’s ready for collection.

Payment

You will pay directly at the dealer's shop when you collect your bike, where you'll also receive your purchase invoice.

Warranty & Service

Hepha offers a 2-year warranty on key components, managed by the dealer.

Return & Refund

Contact the dealer for return and refund information.

Explore more HEPHA E-Bikes

City 7 Long Range
Belt drive

City 7 Long Range

100 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.999,00 €3.299,00
City 7 Ultra
Belt drive

City 7 Ultra

100 Nm Motor / 800 Wh Battery / 3.5'' Display
€3.799,00
Mountain 7  Long Range
Mountain 7  Long Range
-200 €

Mountain 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.599,00 €2.799,00
Mountain 7 Ultra
Mountain 7 Ultra
-300 €

Mountain 7 Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€2.799,00 €3.099,00
Trekking 7 Long Range
Trekking 7 Long Range

Trekking 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.799,00
Trekking 7 Performance
Trekking 7 Performance

Trekking 7 Performance

90 Nm Motor / 708 Wh Battery / 3.5'' Display
€2.999,00
Trekking 7 Ultra
Trekking 7 Ultra

Trekking 7 Ultra

100 Nm Motor / 804 Wh Battery / 3.5'' Display
€3.399,00
Trekking 7 Ultra+

Trekking 7 Ultra+

100 Nm Motor / 800 Wh Battery / 3.5'' Display
€3.699,00 €3.999,00
City 7 Long Range
- 300 €
Belt drive

City 7 Long Range

100 Nm Motor / 708 Wh Battery / Belt drive
€2.999,00 €3.299,00
City 7 Ultra
- 600 €
Belt drive

City 7 Ultra

100 Nm Motor / 800 Wh Battery / Belt drive
€3.799,00
City 8 Long Range
Available from 03/2026!

City 8 Long Range

100 Nm Motor / 600 Wh Battery / Belt drive
€2.699,00 €2.999,00
City 8 Performance
Available from 03/2026!

City 8 Performance

100 Nm Motor / 600 Wh Battery / Belt drive
€2.999,00
Urban 8 Long Range
Available from 03/2026!

Urban 8 Long Range

100 Nm Motor / 600 Wh Battery / Belt drive
€2.499,00
Urban 8 Ultra
Available from 03/2026!

Urban 8 Ultra

100 Nm Motor / Battery / Belt drive
€2.999,00
Mountain 7  Long Range
Mountain 7  Long Range
-200 €

Mountain 7 Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.599,00 €2.799,00
Mountain 7 Performance
Mountain 7 Performance
-200 €

Mountain 7 Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€2.499,00 €2.799,00
Mountain 7 Ultra
Mountain 7 Ultra
-300 €

Mountain 7 Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€2.799,00 €3.099,00
Mountain 7 Carbon Long Range
Mountain 7 Carbon Long Range

Mountain 7 Carbon Long Range

80 Nm Motor / 708 Wh Battery / 1.96'' Display
€4.299,00
Mountain 7 Carbon Performance
Mountain 7 Carbon Performance

Mountain 7 Carbon Performance

90 Nm Motor / 708 Wh Battery / 1.96'' Display
€4.799,00
Mountain 7 Carbon Ultra
Mountain 7 Carbon Ultra

Mountain 7 Carbon Ultra

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€5.499,00
All Mountain 7 Carbon LTD
All Mountain 7 Carbon LTD
New

All Mountain 7 Carbon LTD

100 Nm Motor / 804 Wh Battery / 1.96'' Display
€4.599,00 €4.999,00
All Mountain 7 Carbon Tschugg Signature
Available from 03/2026!

All Mountain 7 Carbon Tschugg Signature

110 Nm Motor / 800 Wh Battery / 1.96'' Display
€6.999,00