Benefits
Hassle-Free Assembly
Personalized Service and Support
Free Shipping
How to use Collect & Collect
1
Add your dream E-Bike to your cart and start checkout.
2
At checkout page, select the "Pickup in store” delivery option.
3
Choose the local dealer you want to pick your bike up from.
4
Enter your information and complete your order.
5
Now, all you have to do is wait. When your E-Bike is shipped to the dealer, you will receive an email containing the order tracking information. As soon as your bike’s ready to collect, the dealer will contact you.
Click & Collect at your local dealer
Available products for Click & Collect
Click & Collect is only available for E-Bikes. Regarding accessories, you can select suitable ones at the dealer's store when picking up your bike.
Delivery Times
Hepha will ship your bike to the dealer within 5 to 10 business days. The dealer will notify you when it’s ready for collection.
Payment
You will pay directly at the dealer's shop when you collect your bike, where you'll also receive your purchase invoice.
Warranty & Service
Hepha offers a 2-year warranty on key components, managed by the dealer.
Return & Refund
Contact the dealer for return and refund information.